Driver Support

New Driver

Registration to become our driver partner is FREE.

All cars must be insured with premium insurance policy or 1st party to register and the driver must be an authorised person to drive the car with his/her name is listed on the policy. 

Full license, D is a must. No P is allowed to register.

Each driver will be given a wallet to drive. This wallet needs to be topped up at least RM5 to start. Each commission trip will be deducted from the wallet for our service fee.  The currect commission is currently at 15% for all private drivers and 10% for taxi drivers.

All cars manufactured in 2009 (10 years from the current year) and above are eligible to be registered.

If you have any question, please do not hesitate to contact our Call Centre at 03-7661 6208 (24 hours).  They are very happy to assist you.

Existing Driver

Drivers are encouraged to get an additional insurance for e-hailling provided by several insurance companies. Please contact your car insurance for further details.

Drivers are encouraged to make sure that their licenses are valid to drive. Do let us know by email your new license expiration to updates@mycar.net.my as soon as possible to avoid any inconvenience.

If you happen to change your mobile phone, please call our call centter at 03-7661 6208 so that we could update your record.

Your wallet is your heart in e-hailling. Please make sure you have at least RM5 in your wallet to keep receiving your booking.

Please call our call centre at 03-7661 6208 if you need to change or update your car details.

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If you have any problems, please do not hesitate to contact our Call Centre at 03-7661 6208 (24 hours).  They are very happy to assist you.

Mycar Malaysia
No 31-G Setia Taipan 2, Jalan Setia Utama AT U13/AT,
Section U13 Setia Alam,
40170 Shah Alam,
Selangor Darul Ehsan

Customer
customer@mycar.net.my

Driver
support@mycar.net.my

Call Centre
03-7661 6208
(24 hours)